Functional Courses

Home / Functional Courses

Functional Courses

Sales

Basic selling skills
Business to business sales techniques
Key account management
Retail selling skills
Sales force management
Tele sales skills
The art of Merchandizing
Sales planning and forecasting

Finance

Mastering REPO Markets
Fundamentals of cost accounting
Basics of corporate finance
Budgets and financial reports
Contemporary finance for non-financials
Credit diploma
Future options and swaps
Innovative financial statement analysis
International financial management
Structured finance program
Preparatory program for licensing stock market brokers

Customer Service

Customer focus – exceeding customer expectations
Call center skills (inbound)
Call center skills (outbound)
Customer relationship Management

Marketing

Marketing essentials
Create your marketing strategy
Build and develop strong brand
E-marketing guide
PR & Corporate communication
Marketing concepts & planning

Pic